Terms and conditions

company: BONUMO s.r.o.

with registered office: Plovární 3, Plzeň 301 00

identification number: 07693621

registered in the Commercial Register kept by the Regional Court in Pilsen, section C, file 37180

for the sale of goods through an online store located at the following address:

1. Introductory provisions

1.1. These business terms and conditions (hereinafter referred to as the "business terms and conditions") of the company BONUMO s.r.o., with its registered office at Plovární 3, Plzeň 30100, identification number: 07693621, entered in the Commercial Register kept by the Regional Court in Pilsen, in Section C, File 37180, hereinafter referred to as the "Seller") regulate, in accordance with the provisions of Section 1751, paragraph 1 of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another natural person (hereinafter referred to as the "Buyer") through the seller's online store. The online store is operated by the seller on a website located at the internet address (hereinafter referred to as the “website”), through the website interface (hereinafter referred to as the “web interface of the store”).

1.2. The Terms and Conditions do not apply to cases where the person who intends to purchase goods from the seller is a legal entity or a person who acts when ordering goods as part of their business activity or as part of their independent profession.

1.3. Provisions deviating from the Terms and Conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the Terms and Conditions.

1.4. The provisions of the Terms and Conditions are an integral part of the purchase contract. The purchase contract and the Terms and Conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.

1.5. The Seller may change or supplement the wording of the Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions.

2. User Account

2.1. Based on the Buyer's registration on the website, the Buyer may access his/her user interface. From his/her user interface, the Buyer may order goods (hereinafter referred to as the "user account"). At the same time, the Buyer may also order goods without registration directly from the store's web interface.

2.2. When registering on the website and when ordering goods, the Buyer is obliged to provide all data correctly and truthfully. The Buyer is obliged to update the data provided in the user account in the event of any change. The data provided by the Buyer in the user account and when ordering goods are considered correct by the Seller.

2.3. Access to the user account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his/her user account.

2.4. The Buyer is not entitled to allow third parties to use the user account.

2.5. The Seller may cancel the user account, in particular if the Buyer does not use his/her user account for more than 5 years, or if the Buyer breaches his/her obligations under the purchase contract (including the terms and conditions).

2.6. The Buyer acknowledges that the user account may not be available continuously, in particular with regard to the necessary maintenance of the Seller's hardware and software equipment, or the necessary maintenance of the hardware and software equipment of third parties.

3. Conclusion of the purchase contract

3.1. All presentation of goods placed in the web interface of the store is of an informative nature and the Seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732, paragraph 2 of the Civil Code shall not apply.

3.2. The web interface of the store contains information about the goods, including the prices of individual goods and the costs of returning the goods, if the goods cannot be returned by regular mail due to their nature. The prices of the goods are listed including value added tax and all related fees. The prices of the goods remain valid for the period when they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract.

3.3. The web interface of the store also contains information about the costs associated with the packaging and delivery of the goods. The information about the costs associated with the packaging and delivery of the goods specified in the web interface of the store applies only in cases where the goods are

3.4. To order the goods, the buyer fills out the order form in the web interface of the store. The order form contains in particular information about:

3.4.1. ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the store),

3.4.2. the method of payment for the purchase price of the goods, information on the requested method of delivery of the ordered goods and

3.4.3. information on the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").

3.5. Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has entered into the order.

came to life, including with regard to the buyer's ability to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking on the "Send order" button. The data specified in the order are considered correct by the seller. Immediately after receiving the order, the seller confirms this receipt to the buyer by e-mail to the buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the "buyer's e-mail address").

3.6. The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).

3.7. The contractual relationship between the seller and the buyer arises upon delivery of the order acceptance (acceptance), which is sent by the seller to the buyer by e-mail to the buyer's e-mail address.

3.8. The Buyer agrees to the use of distance communication means when concluding the purchase contract. The costs incurred by the Buyer when using distance communication means in connection with concluding the purchase contract (costs of Internet connection, costs of telephone calls) are borne by the Buyer himself, and these costs do not differ from the basic rate.

4. Price of goods and payment terms

4.1. The Buyer may pay the price of the goods and any costs associated with the delivery of the goods under the purchase contract to the Seller in the following ways:

in cash on delivery at the place specified by the Buyer in the order;

by bank transfer to the Seller's account held with ČSOB
a.s. Plzeň, bank account number: 286743570/0300 (hereinafter referred to as the "Seller's account");

4.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.

4.3. The seller does not require an advance payment or other similar payment from the buyer. This does not affect the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.4. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 14 days of the conclusion of the purchase contract.

4.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.

4.6. The seller is entitled, especially in the event that the buyer does not provide additional confirmation of the order (Article 3.6), to demand payment of the entire purchase price before sending the goods to the buyer. The provisions of Section 2119, paragraph 1 of the Civil Code shall not apply.

4.7. Any discounts on the price of the goods provided by the seller to the buyer cannot be combined with each other.

4.8. If this is customary in business transactions or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - invoice to the buyer regarding payments made on the basis of the purchase contract. The seller is not a payer of value added tax. Tax document – ​​the seller issues an invoice to the buyer after payment of the price of the goods and sends it in electronic form to the buyer’s electronic address.

4.9. According to the Sales Registration Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in the event of a technical failure, no later than within 48 hours.

5. Withdrawal from the purchase contract

5.1. The Buyer acknowledges that, according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from a purchase contract for the supply of goods that have been modified according to the wishes of the Buyer or for his person, from a purchase contract for the supply of goods that are subject to rapid deterioration, as well as goods that have been irretrievably mixed with other goods after delivery, from a purchase contract for the supply of goods in a closed package that the consumer has removed from the package and cannot be returned for hygiene reasons, and from a purchase contract for the supply of audio or video recordings or computer programs if their original packaging has been damaged.

5.2. Unless this is the case specified in Article 5.1 of the Terms and Conditions or another case where withdrawal from the purchase contract is not possible, the Buyer has, in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the right to withdraw from the purchase contract within fourteen (14) days from the receipt of the goods, and in the event that the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer can use the sample form provided by the seller, which is an annex to the terms and conditions. The buyer can send the withdrawal from the purchase contract, among others, to the address of the seller's business premises or to the seller's e-mail address.

5.3. In the event of withdrawal from the purchase contract according to

Article 5.2 of the Terms and Conditions, the purchase contract is cancelled from the beginning. The goods must be returned by the buyer to the seller within fourteen (14) days of the delivery of the withdrawal from the purchase contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with returning the goods to the seller, even in the case where the goods cannot be returned by regular mail due to their nature.

5.4. In the event of withdrawal from the purchase contract according to Article 5.2 of the Terms and Conditions, the seller will return the funds received from the buyer within fourteen (14) days of the buyer's withdrawal from the purchase contract, in the same way as the seller received them from the buyer. The seller is also entitled to return the performance provided to the buyer when the goods are returned by the buyer or in another way, if the buyer agrees to this and no additional costs are incurred by the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods or proves that the goods were sent to the seller by info@bonumocbd.cz.

5.5. The seller is entitled to unilaterally offset the claim for compensation for damage caused to the goods against the buyer's claim for a refund of the purchase price.

5.6. In cases where the buyer has the right to withdraw from the purchase contract in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, up to the time of receipt of the goods by the buyer. In such a case, the seller will return the purchase price to the buyer without undue delay, non-cash to the account specified by the buyer.

5.7. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with a termination condition that if the buyer withdraws from the purchase contract, the gift contract regarding such a gift loses its effectiveness and the buyer is obliged to return the gift provided to the seller along with the goods.

SAMPLE - Consumer withdrawal from the purchase contract [12.35 kB]

6. Transport and delivery of goods

6.1. If the ordered goods are in stock, the seller will ship them within 5 business days from the date the order was confirmed by the seller to the buyer. Goods that are not in stock will not be the subject of the order, unless the seller and the buyer agree on an alternative delivery date.

6.2. If the buyer and seller so agree, the seller will ensure the transport of the goods to the place agreed in the purchase contract, using its own transport or through an external carrier. The place of performance is then understood to be the delivery address specified by the buyer in the order, and the buyer is obliged to ensure the receipt of the goods at the place of performance and the access road. In the event of his absence at the address specified in the purchase contract on the agreed delivery date, the buyer is obliged to ensure the receipt of the goods by a person who will pay the purchase price of the goods to the driver. For correct delivery, it is necessary to enter a telephone number in the order at which the buyer can be reached.

6.3. The price for transport is governed by the following price list:

for the buyer-consumer

For purchases of CZK 5,000 and more (incl. VAT) CZK 0, postage, via the carrier Zásilkovna.
6.4 The value of goods that are not in stock and cannot be delivered is not included in the value of the order. The actual realized value of the order is decisive for determining which category the order belongs to.

6.5. When accepting the shipment, the buyer is obliged to check the preservation and undamaged packaging of the shipment in the presence of the driver. If damage to the packaging of the shipment is detected when the goods are handed over, the buyer is obliged to draw up a damage report with the driver and not accept the shipment. The buyer is obliged to inform the seller on the same day and state the reason for not accepting the received goods. The seller will then choose the appropriate procedure and make every effort to deliver a new shipment on time. In the event of failure to comply with the procedure specified here, the buyer will not be entitled to claim for defects in the goods that occurred during their transport, whether quantitative or qualitative.

6.6. The day of delivery is considered to be the day of receipt of the goods by the buyer or payment of the full purchase price, or the day of handing over the goods to the carrier for transport, or in the event of a conflict between the above dates, the day that occurred earlier.

6.7. In the event that the method of transport is agreed upon based on a special request from the buyer, the buyer bears the risk and any additional costs associated with this method of transport.

6.8. In the event that, for reasons on the buyer's part, it is necessary to deliver the goods repeatedly or in a different way than stated in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery.

6.9. Additional rights and obligations of the parties during the transport of the goods may be regulated by the seller's special delivery conditions, if issued by the seller.

7. Rights from defective performance

7.1. The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, in

e as amended).

7.2. The seller is responsible to the buyer that the goods are free from defects upon acceptance. In particular, the seller is responsible to the buyer that at the time the buyer accepted the goods:

7.2.1. the goods have the properties that the parties agreed upon, and in the absence of an agreement, they have the properties that the seller or the manufacturer described or that the buyer expected with regard to the nature of the goods and on the basis of the advertising carried out by them,

7.2.2. the goods are suitable for the purpose that the seller states for its use or for which goods of this type are usually used,

7.2.3. the goods correspond in quality or design to the agreed sample or template, if the quality or design was determined according to the agreed sample or template,

7.2.4. the goods are in the appropriate quantity, measure or weight and

7.2.5. the goods comply with the requirements of legal regulations.

7.3. The provisions referred to in Art. 7.2 of the terms and conditions shall not apply to goods sold at a lower price for a defect for which the lower price was agreed, for wear and tear of the goods caused by their normal use, for used goods for a defect corresponding to the degree of use or wear and tear that the goods had when they were taken over by the buyer, or if this results from the nature of the goods.

7.4. If the defect becomes apparent within six months of taking over, it is assumed that the goods were defective already upon taking over. The buyer is entitled to exercise the right from a defect that occurs with consumer goods within twenty-four months of taking over.

7.5. The buyer shall exercise the rights from defective performance with the seller at the address of his business premises, where the acceptance of the complaint is possible with regard to the range of goods sold, or possibly also at the registered office or place of business.

7.6. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure.

SAMPLE - Complaint for non-fulfillment of quality upon receipt of a defective product [13.99 kB]

SAMPLE - Exercise of the right from defective performance (complaint-104698) [13.7 kB]

8. Other rights and obligations of the contracting parties

8.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2. The seller is not bound by any codes of conduct in relation to the buyer within the meaning of the provisions of Section 1826, paragraph 1, letter e) of the Civil Code.

8.3. The seller handles consumer complaints via the electronic address infozavinacbonumocbd.cz. The seller will send information about the handling of the buyer's complaint to the buyer's electronic address.

8.4. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, internet address: https://adr.coi.cz/cs, is responsible for out-of-court settlement of consumer disputes arising from a purchase contract. The online dispute resolution platform located at https://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer arising from a purchase contract.

8.5. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz, is the contact point pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on the resolution of consumer disputes online).

8.6. The seller is authorized to sell goods on the basis of a trade license. Trade license control is carried out within its scope by the relevant trade license office. Supervision of the area of ​​personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority, to a limited extent, supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

8.7. The buyer hereby assumes the risk of a change in circumstances within the meaning of Section 1765(2) of the Civil Code.

9 Personal data protection

9.1. Its information obligation towards the buyer within the meaning of Art. 13 Regulation of the European Parliament and of the Council 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the “GDPR Regulation”) related to the processing of the Buyer’s personal data for the purposes of fulfilling the purchase contract, for the purposes of negotiating the purchase contract and for the purposes of fulfilling the Seller’s public obligations is complied with by the Seller through a separate page on personal data protection.

10. Sending commercial communications and storing cookies

10.1. The Buyer agrees, in accordance with the provisions of Section 7(2) of Act No. 480/2004 Coll., on certain information society services and on amending certain acts (Act on Certain Information Society Services), as amended, to the sending of commercial communications by the Seller to the Buyer’s electronic address or telephone number. The seller fulfills its information obligation towards the buyer within the meaning of Article 13 of the GDPR related to the processing of the buyer's personal data for the purpose of sending commercial communications by means of a special document.

10.2. The buyer agrees to the storage of so-called cookies on his computer. In the event that the purchase is made on the website

If the transaction cannot be carried out and the seller's obligations under the purchase contract fulfilled without cookies being stored on the buyer's computer, the buyer may withdraw the consent in accordance with the previous sentence at any time.

11. Transfer of your personal data to other persons

11.1 Transfer of personal data

We will not disclose your personal data to anyone except in the cases described in these principles.

Your personal data will be accessible to employees of our company who will be authorized to work with this personal data. All employees who will have access to your personal data are bound by a written obligation of confidentiality, therefore they may not disclose your personal data anywhere. These employees are also responsibly selected and properly trained so that they know how to handle your personal data and under what conditions your personal data may be processed.

We will then transfer your personal data to third parties if necessary. These persons are called processors. Our company is responsible for ensuring that these processors provide appropriate guarantees for the processing of your personal data. We select all processors responsibly. Processors will also be contractually obligated to fulfill all their obligations, which will contractually ensure that your personal data will be adequately protected and minimize the risk of their misuse. 

11.2. Third parties to whom personal data will be transferred – recipients of personal data

Processors are primarily our accounting, legal, tax, marketing and other similar advisors, to whom we transfer your personal data if necessary for the purpose of using their services - consultancy. Furthermore, IT service and hosting providers, persons ensuring extrajudicial debt collection and monitoring of payment discipline. In the event that we decide to use a subcontractor to provide the service you request from us, we may transfer your personal data to this subcontractor to the extent strictly necessary.

We may also share your personal data with other third parties in order to prevent a crime and reduce risks where required by law and where we consider it appropriate in response to legal proceedings or to protect the rights or property of our company, our partners or you. Also, if the legal conditions are met, personal data may be made available to state authorities (Police of the Czech Republic, courts, Financial Administration of the Czech Republic, etc.) in the exercise of their legal powers.

12. Final provisions

12.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. By choosing the law according to the previous sentence, the buyer, who is a consumer, is not deprived of the protection provided to him by the provisions of the legal order from which he cannot contractually deviate and which would otherwise apply in the absence of a choice of law according to the provisions of Article 6(1) of Regulation (EC) No. 593/2008 of 17 June 2008 on the law applicable to contractual obligations (Rome I).

12.2. If any provision of the Terms and Conditions is invalid or ineffective, or becomes so, the invalid provision shall be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

12.3. The purchase contract, including the Terms and Conditions, is archived by the seller in electronic form and is not accessible.

12.4. Seller's contact details:

Delivery address: BONUMO s.r.o., Plovární 3, Plzeň 301 00
E-mail address: info@eddieshop.eu
Phone: +420 739 728 294

These Terms and Conditions are effective from 20.6.2019